Spheriq

Technical issues can be disruptive when working on the Spheriq platform, especially when submitting grant requests. This article provides step-by-step instructions for resolving common technical difficulties and specific problems that may arise when using the platform.

If you encounter unexpected technical problems on the Spheriq platform, these basic measures often help:

Clear your browser cache and cookies if necessary. You can find these settings in your browser options. Restart the grant request process, cancel it if it is active and press “cancel", try again using an incognito window or private window.

Switch to another browser to access the page.

Reload the page by pressing Ctrl + F5 (hard refresh)

1. Clear your browser cache and cookies if necessary. You can find these settings in your browser options. Restart the grant request process, cancel it if it is active and press “cancel", try again using an incognito window or private window.
2. Switch to another browser to access the page.
3. Reload the page by pressing Ctrl + F5 (hard refresh)
4. Restart your computer.

How do you resolve technical issues on the Spheriq platform, particularly when submitting grant requests/applications?

Find answers and get help from Intercom Support and Community Experts

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How do you resolve technical issues on the Spheriq platform, particularly when submitting grant requests/applications?

Introduction

General steps for problem-solving